How does an adviser contract with a client who has been sent by their tutor and who does not see the point in guidance? Or with a client who has unrealistic or unfeasible expectations of the adviser? And how can ground rules such as confidentiality be agreed in a meaningful and engaging way for the client?
This workshop will provide a practical approach to managing these challenges including the opportunity to watch examples of good practice on DVD.
Liane Hambly BA, DCG, PGCE is a freelance consultant with 17 years experience in the career guidance field. She has a strong national profile, providing consultancy and training to Careers and Connexions companies throughout the UK. Liane is also course leader for the QCG at the University of Huddersfield
Sarah James BA, DCG, Chartered MCIPD is Training and Development Manager for Connexions Nottinghamshire with 27 years experience in various career guidance roles including further and higher education. She is currently a member of the ICG Ethics and Standards Committee and has previously been Branch Secretary and Member on Council for the East Midlands. | 
